Shipping Policies
bimbiso.store Shipping Policy
Getting Your Style Delivered
bimbiso.store offers a variety of shipping options to get your new wardrobe essentials to you as quickly and conveniently as possible. Please review the details below to choose the best option for your needs.
Shipping Methods and Estimated Timeframes
- Air Shipping (4-5 Working Days): This is our premium shipping option, perfect for those who need their items in a hurry. Air shipping offers the fastest delivery times within India, with most orders arriving within 4-5 business days after processing. A flat rate of [Rupee amount] applies to all Air shipments within India.
- Surface Shipping (6-7 Working Days): This cost-effective shipping option is ideal for those who are budget-conscious and can wait a bit longer for delivery. Surface shipping typically takes 6-7 business days to reach destinations within India. A flat rate of Rs.0 applies to all Surface shipments within India.
Important Considerations:
- Processing times for orders are 1-2 business days before shipment. These processing times may be extended during peak seasons or due to unforeseen circumstances.
- Shipping timeframes are estimates and may vary depending on your location, chosen shipping method, and unforeseen circumstances beyond our control (e.g., weather, carrier delays, customs clearance). bimbiso.store is not responsible for delays caused by these factors.
- We are not liable for lost or stolen packages once they are marked as delivered by the carrier. Customers are encouraged to select a shipping option with tracking and insurance for added protection.
- bimbiso.store reserves the right to choose the most appropriate shipping method for your order, considering factors such as item weight, value, and availability of chosen options.
International Shipping (Optional)
We currently do not offer international shipping at this time. However, we are constantly evaluating our services and may expand to offer international shipping in the future. Please check back for updates.
Returns and Exchanges
We understand that sometimes clothing doesn't fit perfectly or may not meet your expectations. We offer returns and exchanges for unworn, unwashed, and unaltered items with original tags attached within 15 days of receipt. Please note that some limitations may apply, as detailed below.
Initiating a Return or Exchange
- Contact Us: To begin a return or exchange, please contact our customer service team at [email protected] within [Number] days of receiving your order.
- Return Authorization (RA): A customer service representative will assist you with your request and provide a return authorization (RA) number. The RA number must be clearly marked on the outside of your return package.
- Return Instructions: You will receive detailed instructions on how to return the item(s), including the return address.
- Return Shipping: You are responsible for the cost of return shipping, unless the return is due to a mistake on our part (e.g., incorrect item shipped, damaged item). We recommend using a trackable shipping service with insurance for your own protection. bimbiso.store is not responsible for lost or damaged return packages.
Return/Exchange Processing
- Once we receive your returned item and verify its condition, we will process your return or exchange request within 15 business days.
- We reserve the right to deny returns or exchanges that do not meet our return policy requirements (e.g., exceeding the return window, missing tags, signs of wear or damage).
Return/Exchange Details
- Original shipping charges are non-refundable.
- Refunds will be issued to the original form of payment used for the purchase, excluding any original shipping charges after we receive the product and the refund will be processed within 7 business days.It may take longer than expected to reflect in your account.
- Exchange requests are subject to availability. If your desired size or style is unavailable, we will issue a full refund instead and will be credited within 5 working days.
- We reserve the right to offer store credit or a partial refund for returned items that show signs of wear or damage, or that do not meet the return policy requirements in full.
By placing an order with bimbiso.store, you acknowledge that you have read and understood this Shipping Policy and Return Policy.
We strive to maintain a fair and transparent shipping and return policy. However, this policy allows us to protect our business interests while still offering a reasonable return window and exchange options for our valued customers.